Why can't I see any prices?
To see prices, you need to register and log in.

What do I do if I have technical problems, such as logging in to ohlssonlohaven.se?
If you experience problems, you are always welcome to contact us at info@ohlssonlohaven.se.

How do I find out that an order is backordered?
If an order is backordered, we will contact you.

What's the RRP?

We recommend a conversion factor of 2.5.

I am not sure if my order has gone through, what should I do?
When an order is registered, an order confirmation is sent out, if you have not received it, please check your junk mail or contact us.

info@ohlssonlohaven.se

I want to register an account with ohlssonlohaven.se. How do I do this?
To register as a retailer, go to the Login page and create an account.

I have a question about a specific product. Where do I turn?
Contact us at info@ohlssonlohaven.se

I have a question about the delivery of an order. Where do I go?
Contact us at info@ohlssonlohaven.se

Can I buy from you as a consumer?
No, we currently only sell to companies who in turn resell our products, but if you are looking for a specific product, we can hopefully give you suggestions on where to buy it.

How do I make a complaint?
To complain about a product, contact us at info@ohlssonlohaven.se, please send a description and a picture of the product's defect, so we can help you faster.

Can I buy with an e-invoice from you?
Of course you can! Contact us and we will set you up for e-invoice, info@ohlssonlohaven.se

Do you have a customer club?
As a registered customer with us, you can take part in special offers, partly on the website, but also in our newsletter.

When do I get the goods I order from Ohlsson & Lohaven?
Delivery takes place within four days for Sweden and within five days for Denmark, Norway and Finland.
When ordering products outside our regular range, the delivery time may be longer than normal.

I have not received my weborder, what should I do?
Contact us and we will help you track the shipment, info@ohlssonlohaven.se.

I don't get an email when I click on "Forgot password"?
Check your junk mail, or contact us at info@ohlssonlohaven.se.

Where do I turn for invoice questions?
Contact: invoice@ohlssonlohaven.se